Event Overview


Event Type
Business Community



  • Hybrid customer advisory board program
  • 3 days of keynotes & breakout sessions
  • Attendee roundtable discussions
  • Welcome reception & happy hour
  • Evening reception & entertainment
  • Executive dinner


  • Increase product awareness
  • Build relationships
  • Share strategies

Totango’s 2022 Customer Success Summit took place at the elegant Eden Roc hotel in Miami, a global epicenter of arts, entertainment, creativity, and culture.

This annual event brought together managers, developers, and other leaders from the customer success ecosystem for three days of interactive learning, networking, and exchange.

Executives opened the event with a look into the future of Totango products.

Attendee giveaways included branded sunglasses, company planner and custom t‑shirts.

Attendees enjoyed a motivational talk by mountain climber and author, Warren Macdonald.

Happy hour was a hit for community networking.

The event closed out with live entertainment.

Services Delivered

  • Event strategies, planning & consultation
  • Project management
  • Budget & expenditures management
  • Event design & implementation
  • Venue sourcing & management
  • Vendor sourcing & management
  • Audio visual production management
  • Attendee registration management
  • Attendee giveaways
  • Onsite speaker management
  • Special events management
  • Attendee registration
  • Signage management
  • Live show & event day support