Event Overview


Event Type
Virtual User Conference

100% virtual


  • 4000 attendees
  • 2 days of live stream
  • 50+ on demand sessions
  • Live meetings with Redis experts
  • 1500 games of Redis Pong


  • Lead generation
  • In-depth training for 1000
  • Total attendance of 2500

Redis Labs gathers their global user community every year for a multi-day conference of learning and networking. As COVID-19 raised concern over large gatherings, organizers decided to take RedisConf 2020 virtual rather than risk attendee health and safety. With eight weeks to conference day, plans were adjusted to move all attendees, speakers, content, and engagement online.

To deliver a full event experience for online attendees, Redis developed a custom virtual world where attendees could gather, interact, explore, enjoy, and learn. During the two-day event, over 4000 attendees from 103 countries engaged in conference activities.

“The Shiloh team helped us rapidly pivot our multi-day conference into a successful virtual event, and I would highly recommend them as an event management partner. From driving holistic planning to executing details like managing 50+ speakers and two days of live stream production, Shiloh was a valuable resource in our transition to online events.”

Chief Marketing Office
Redis Labs

Attendees projected their virtual personas with customizable avatars.

Keynote speakers invited attendees into their homes via live stream.

Attendees chose training content from an on-demand video library of over 50 sessions and then joined speakers on live stream or interactive Q&A sessions.

Conference goers could network and challenge others to a fun game of Redis Pong in the Attendee Lounge.

Services Delivered

  • Speaker management
  • Content management
  • Event day support
  • Post-event reporting & analysis
  • Event production management
  • Event Strategy
  • Project management
  • Budget & expenditures management
  • Online platform solutions evaluation