Talkdesk Opentalk Summit

User Conference Success Story

Event Overview

Industry
Technology

Event Types
User conference

Location
San Francisco, CA

Highlights

  • A five-star attendee experience
  • Luxurious and intimate spaces
  • 1000+ customer experience leaders
  • 75 Speakers
  • 18 Sponsors
  • Expo hall
  • Interactive learning environment

Talkdesk partnered with Shiloh Events to host Opentalk Summit 2017, an engaging event for over 1,000 customer experience professionals at the Regency Center in San Francisco.

Attendees, dubbed "Customer Heroes," enjoyed a vibrant atmosphere that highlighted cutting-edge customer experience strategies. The summit featured lively panel sessions with high-profile speakers, including corporate leaders who shared valuable insights. Interactive sessions and opportunities to connect with peers enriched the experience, fostering a collaborative learning environment.

The historic venue was transformed with sleek modern furnishings and pops of Talkdesk's brand colors, creating a perfect blend of the old and the new. Clear maps and bright signage ensured smooth navigation, while gourmet food stations kept attendees delighted throughout the event.

The grand finale, an evening reception, provided ample networking opportunities and a celebratory atmosphere. Attendees praised the event's seamless execution, diverse food options, and the chance to make meaningful connections. Opentalk Summit 2017 successfully delivered on its promise of an outstanding customer experience, solidifying Talkdesk’s reputation as a thought leader in customer success.

042517 JKM Shiloh OpenTalk Finals 10801

“I absolutely recommend Shiloh Events! They pulled together all the details of this event in seven weeks taking all the stress of our team and keeping us optimistic throughout all the planning. We never had the sense that there wasn’t enough time.”

Senior Marketing Operations Manager
Talkdesk
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Services Delivered

  • Event strategy and consulting
  • Project management
  • Budget & expenditure management
  • Venue Management
  • Vendor management
  • Event production
  • Event design & implementation
  • Speaker & session management
  • Event on-site branding
  • Event on-site staff management
  • Post event reporting & evaluation